Privacy Policy
At Vaiti, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you use our website.
By accessing or using this website, you agree to the collection and use of information as described in this Privacy Policy.
Information We Collect
When you interact with our website, we may collect certain personal information necessary to process orders, provide services, and improve your experience.
This information may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction details
- Communication records if you contact customer support
This information is used primarily to process orders, communicate with customers, and provide services requested by you.
We may also automatically collect certain technical information such as:
- IP address
- Browser type
- Device information
- Website usage data
This information helps us improve website performance, security, and user experience.
Our website is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children.
Use of Personal Information
The personal information collected may be used for the following purposes:
- Processing and delivering orders
- Providing customer support
- Communicating order confirmations, updates, or service notifications
- Improving our website and services
- Understanding website usage and visitor behaviour
- Sending updates, promotional information, or offers (where applicable)
We only collect and use personal information for legitimate business purposes related to our services.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only when necessary to provide our services, including with:
- Courier or delivery partners for order fulfillment
- Payment gateway providers for secure transaction processing
- Service providers assisting with website operations
These service providers are required to maintain the confidentiality of your information and use it only for the services they provide.
We may also disclose information if required to do so by law, legal process, or government authority.
Payment Information
Payments on our website are processed through secure third-party payment gateways. We do not store your full credit card or debit card information on our servers.
Cookies
Our website may use cookies or similar technologies to improve user experience.
Cookies help us:
- Remember user preferences
- Analyse website traffic
- Improve website functionality
Users can choose to disable cookies through their browser settings, though some website features may not function properly.
Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.
However, while we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.
Third-Party Links
Our website may contain links to third-party websites. Once you leave our website, we are not responsible for the privacy practices or content of those external websites.
Users are encouraged to review the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page.
Your continued use of the website after updates indicates acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or your personal information, you may contact us at:
Email: